Step-by-Step Checklist for Securing Your Device Before Remote Assistance

Preparing your computer before granting screen-sharing access ensures a smoother session while protecting confidential information.

1. Close Financial & Personal Tabs

Close all browser tabs displaying email inboxes, banking portals, confidential work documents, or medical records.

2. Save Active Work

Save all open files. If the technician needs to reboot the system into Safe Mode, unsaved work will be lost.