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Remote Support Tools & Safety Guide
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Scam Risk Checker & Safety Diagnostic
Answer a few questions regarding your current support request to calculate the fraud probability.
1. Who initiated the initial conversation?
I reached out to customer service after finding the official number
They called me out of the blue claiming to be tech support
A flashing red screen locked my browser with a loud audio alert
2. What company does the technician claim to represent?
My local Internet Service Provider / Workplace IT Helpdesk
Microsoft, Apple, Windows Security or Google
Amazon, PayPal, or Norton/McAfee regarding a fake renewal
3. Have they asked you to view Event Viewer or run CMD commands?
No, standard troubleshooting only
Yes, they showed me errors in Event Viewer (eventvwr)
Yes, they had me type 'netstat' or 'tree' in the command prompt
4. Has any payment, fee, or banking login been requested?
No payment requested / Free warranty support
They asked me to log into my bank account to verify a refund
They requested payment via retail gift cards (Target, Apple, etc.)
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Assessment Result
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Pre-Connection Safety Checklist
Always confirm the caller ID by hanging up and calling the number listed on your monthly statement.
Never log into financial portals while someone is sharing your screen.
Legitimate companies will never request gift cards or cryptocurrency as payment.